Improve the problem (VDO3)

Improve the problem

Mr.Been’s Secatary : Mr.Been, the Daranee Cosmatic company tell
problem from our product.

Mr.Been : Ah! We must to improve the problem. We must to send new
product and return the problem             product.

Mr.Been’s Secatary : OK. I’m going to call to Daranee Cosmatic
company.

                                Mr.Been’s Secatary call to
Daranee Cosmatic company.

Mr.Been’s Secatary : Hello, I’m Bella from beauty company. I would
like to call with Miss Emma for improve the problem.

Miss Emma’Secatary : OK, please holding on.

Miss Emma : Hello, I’m Emma.

Mr.Been’s Secatary : I will send new product to your company and
return the problem product and I will         discount
15% from price product

Miss Emma : OK. Thank you for solve the problem.

                                At Beauty company.

Massager : Hello. I’m turn back the problem product.

Mr.Been’s Secatary : Thank you for return the product.

Massager : No problem.

Mr.Been’s Secatary : You must to check the new product for sent to
the Daranee cosmetic company.

Beauty company’s Employee : OK. I will check now. ……………… That’s
good product not broken.

Mr.Been’s Secatary : Great! Please you send the newproduct to
Daranee cosmetic company.

Massager : OK. I will to send now.

                                At Daranee Cosmatic company.

Messager : Good afternoon. I’m from Beauty company. I have send the
new product to your company.

Miss Emma’Secatary : OK. Thank you for send.

Messager : Your welcome

Miss Emma’Secatary :Could you check our product.

Daranee Cosmatic company’s employee : OK. I will to check it out.
…………… No problem our product.

                                Miss Emma’Secatary call to
Beauty company.

Miss Emma’Secatary : We’re recived your product.

Mr.Been’s Secatary : Can you see any the problem?

Miss Emma’Secatary : No, I can’t see anything eles.

                                At Daranee Cosmatic company

Mr.Been : We’re very sorry for the problem and faithfully for order
our product. We’re hope you order           our
product again.

Miss Emma : Your welcome. I would like to order your product again.
Thank you for anything.

Send product and have a problem (VDO2)

Send product and have a
problem

                At Beauty company

Mr.Been’s secretary: I
want to product 1,000 price to send Daranee Cosmetic.

Beauty company’s employee :
We're already to send the product.

Mr.Been’s secretary: OK,
please send to Daranee Cosmetic on Monday.

Maseeger: Ok, I'm send on
Monday.

Mr.Been’s secretary: Mr. Been,
I send the product already .

Mr. B: Ok , Thank you.

                Mr.Been’s Secretary call to Miss Emma’s Secretary

Mr.Been’s secretary: We're
send product to your company already.

Miss Emma’s secretary :
Thank you for information. I will check the product .

                At Daranee Cosmatic company

Messeger : I'm from Beauty
company to send your product.

Miss Emma’s secretary :
Thank you. You have to check product .

Daranee Cosmatic company’s
employee : Yes, please wait. I will check now.

                        Mr.Sky, we have a
problem. the product has broken and not enough.

Miss Emma’s secretary : Oh!
,that's a bad new. I much go to talk with Mr.Been to tell the problem.

Miss Emma’s secretary :
Miss. Emma, the product has broken . How do you improve the problem?

Miss Emma : You much go to
call to Beauty company and tell the problem.

Miss Emma’s secretary :
Yes, Sir.

                Miss Emma’s secretary call to Mr. Been’s secretary

Miss Emma’s secretary :
Hello! I'm from Daranee Cosmatic company. I revived your product but your
product not      enough and have broken.

Mr.Been’s secretary : Oh!
Sorry I will to improve the problem now.

Contact to order(VDO1)

Contact to order

Miss.Emma’s secretary : Good morning, I’m Sky. I’m from
Daranee Cosmatic company. I would like to         import
your product. Could I speak with Mr.Been.

Mr.Been’s secretary : I’m sorry Mr.Been going another.

Miss.Emma’s secretary : 
Please, leave a massage to Mr.Been and I will fax my order to Mr.Been.

Mr.Been’s secretary : OK,I will tell with Mr.Been and
please, leave your telephone number.

Miss.Emma’s secretary : 
OK, 083-222-0066

Mr.Been’s secretary : 083-222-0666

Miss.Emma’s secretary : 
No, 083-222-0066

Mr.Been’s secretary : 083-222-0066

Miss.Emma’s secretary : 
Yes, thank you.

                                When
Mr. Been coming

Mr.Been’s secretary : Mr.Been, you have a fax from
Daranee Cosmatic.

Mr.Been : Thank you. Umm…. I don’t understand a fax. Do
you have telephone number Daranee       Cosmetic?

Mr.Been’s secretary : Yes, I have.

                                Mr.Been
call to Daranee Cosmatic

Mr.Been : Hello! This is Daranee Cosmatic company?

Miss.Emma’s secretary : 
Yes.

Mr.Been : I’m Been from Beauty company. I would like to
talk with Miss Emma.

Miss.Emma’s secretary :  
OK! Please, wait.

Miss Emma : Hello, I’m Emma

Mr.Been : Hello, I’m Been from Beauty company. I don’t
understand a fax. Please, explain your order.

Miss Emma : OK, I want to order……………………………………. Can I see
you on tomorrow?

Mr.Been : OK, I will go on tomorrow to talk about your
order.

                                At
Beauty company

Miss Emma : Excuse me! I’m Emma. I want to meet Mr.Been

Mr.Been’s secretary : OK, just a moment please.
……..Mr.Been, Miss Emma is coming. ……Yes sir.               Sorry
to keep you waiting. Follow me please.

Miss Emma : I would like to import your product to sell
in my barnd. I want to see your catalog price list        and tread discount.

Mr.Been : OK.

Miss Emma : I want order your product 1000 piece.

Me.Been : OK. I will sent around 2 week. ……………….. Mrs.
Bella your pepare the product for sent to        Daranee
Cosmatic company.

Mr.Been’s secretary : OK.