INVICTUS

Negotiation IBA-4/55-C

Negotiation

            AT THE Daranee Importing Company

(Buyer team was
planning.)

Daranee : In the
meeting  we must  make targeted, And our company must have the
most  benefit.

Toomtam : I prepare
information we must have as you can say.

Biore : I contacted
Wachi Company already. I tell them we
arrive at 10.00 A.M.

Daranee :  I hope this meeting we have successful.

            AT THE Wachibags Company

(Sales team was planning.)

Eye : In this meeting today
is very important to our company. Because this partners are our major trading
partners.

Aphinya
: I study this company as well. I know that this company needs.  What is company look like.  According to the information I give you two
days ago.

Eye : Okay,
Thank you for your information.

Chanicha :  This customer group is a group finely and
discreet.  And we need a psychologist to
talk a lot.

Eye : : And You Mr.Fa
you provide the information products and promotions to resolve this already?

Fa : I have information
and promotion already and I prepare a snack in the meeting.

Eye : Great! Let's all
make a full. And I hope negotiations will be successful.

AT THE MEETING ROOM

Negotiation beginning

Eye : Good morning
everybody. Nice to see you. Thank  you
for coming today. We have snack and drinks
for you.   I’m Sales manager you can call me Eye and
they’re my team. Let’s us introduce.

Kluy : My name’s Kluy

Chanicha : My name’s
Chanicha

Fa : My name’s Fa

Daranee :   My name’s Daranee. I’m Purchasing manager of
Daranee Importing Company and that all my team.

Toomtam: Hello!  Great  to see you. My name’s Toomtam

Biore :  And My name is Biore. Nice to see you.

Daranee :  As you send the letter to our company. You interest
our hard bags. We have  2 style of
product.  Let’s us introduce our product.

Kluy :  First style it made from crocodile leather.  And second
style made from ostrich leather.

Fa : Price of crocodile
leather hard bag is 25,000฿ and
ostrich leather hard bag is 50,000฿.

Biore : Can you
suggest  your promotion?

Chanicha : Yes, if you
order less 50 bags sale 5%, order 50-99 bags sale 10%, order 100 or more than
sales 15%.

Toomtam : If we order
more than 100 bags. How do you delivered to our? Free or not free?

Fa : The delivery
depends on you chose of delivery format?

(Kluy send a delivery detail)

(Buyer team read a
delivery detail.)

Toomtam : We want you to
delivery CIF, but you can discount more than this? If we want to order 2 style
of  each 100 bags. Total 200 bags.

Eye : Yes, we can sale
17% for you, but delivery price we can’t sell.
CIF it add goods, packing, insurance and delivery to port of
destination.

Biore : You will be
liable if the product is defective?

Kluy : Normally, we
never found this. If you find defective product, we will be responsible.

Chanicha : You will send the goods back. We will send the
goods to you immediately.

Daranee : We satisfied
with you offers. When you can the product?

Fa :  We have product in our store. We can
sending  22 March 2014.

Toomtam :  Can you summarize the total price?

Chanicha
: Yes, please wait. All price is 9,000,000 Bath.

 Daranee : Okay, Thank you.

Kluy
: Can you convenient to pay your order?

Biore
: We will transferring money on documentary credit from Krusri bank.

Kluy
: We will pay the first half and when we were received all product, we will pay
the remaining.

Eye
: thank you. And time to end this meeting. We look forward to doing business together.

Daranee:
Certainly, We like to do business with your company.

++++Everybody stand up and shake hand (END)++++

Improve the problem (VDO3)

Improve the problem

Mr.Been’s Secatary : Mr.Been, the Daranee Cosmatic company tell
problem from our product.

Mr.Been : Ah! We must to improve the problem. We must to send new
product and return the problem             product.

Mr.Been’s Secatary : OK. I’m going to call to Daranee Cosmatic
company.

                                Mr.Been’s Secatary call to
Daranee Cosmatic company.

Mr.Been’s Secatary : Hello, I’m Bella from beauty company. I would
like to call with Miss Emma for improve the problem.

Miss Emma’Secatary : OK, please holding on.

Miss Emma : Hello, I’m Emma.

Mr.Been’s Secatary : I will send new product to your company and
return the problem product and I will         discount
15% from price product

Miss Emma : OK. Thank you for solve the problem.

                                At Beauty company.

Massager : Hello. I’m turn back the problem product.

Mr.Been’s Secatary : Thank you for return the product.

Massager : No problem.

Mr.Been’s Secatary : You must to check the new product for sent to
the Daranee cosmetic company.

Beauty company’s Employee : OK. I will check now. ……………… That’s
good product not broken.

Mr.Been’s Secatary : Great! Please you send the newproduct to
Daranee cosmetic company.

Massager : OK. I will to send now.

                                At Daranee Cosmatic company.

Messager : Good afternoon. I’m from Beauty company. I have send the
new product to your company.

Miss Emma’Secatary : OK. Thank you for send.

Messager : Your welcome

Miss Emma’Secatary :Could you check our product.

Daranee Cosmatic company’s employee : OK. I will to check it out.
…………… No problem our product.

                                Miss Emma’Secatary call to
Beauty company.

Miss Emma’Secatary : We’re recived your product.

Mr.Been’s Secatary : Can you see any the problem?

Miss Emma’Secatary : No, I can’t see anything eles.

                                At Daranee Cosmatic company

Mr.Been : We’re very sorry for the problem and faithfully for order
our product. We’re hope you order           our
product again.

Miss Emma : Your welcome. I would like to order your product again.
Thank you for anything.

Send product and have a problem (VDO2)

Send product and have a
problem

                At Beauty company

Mr.Been’s secretary: I
want to product 1,000 price to send Daranee Cosmetic.

Beauty company’s employee :
We're already to send the product.

Mr.Been’s secretary: OK,
please send to Daranee Cosmetic on Monday.

Maseeger: Ok, I'm send on
Monday.

Mr.Been’s secretary: Mr. Been,
I send the product already .

Mr. B: Ok , Thank you.

                Mr.Been’s Secretary call to Miss Emma’s Secretary

Mr.Been’s secretary: We're
send product to your company already.

Miss Emma’s secretary :
Thank you for information. I will check the product .

                At Daranee Cosmatic company

Messeger : I'm from Beauty
company to send your product.

Miss Emma’s secretary :
Thank you. You have to check product .

Daranee Cosmatic company’s
employee : Yes, please wait. I will check now.

                        Mr.Sky, we have a
problem. the product has broken and not enough.

Miss Emma’s secretary : Oh!
,that's a bad new. I much go to talk with Mr.Been to tell the problem.

Miss Emma’s secretary :
Miss. Emma, the product has broken . How do you improve the problem?

Miss Emma : You much go to
call to Beauty company and tell the problem.

Miss Emma’s secretary :
Yes, Sir.

                Miss Emma’s secretary call to Mr. Been’s secretary

Miss Emma’s secretary :
Hello! I'm from Daranee Cosmatic company. I revived your product but your
product not      enough and have broken.

Mr.Been’s secretary : Oh!
Sorry I will to improve the problem now.

Contact to order(VDO1)

Contact to order

Miss.Emma’s secretary : Good morning, I’m Sky. I’m from
Daranee Cosmatic company. I would like to         import
your product. Could I speak with Mr.Been.

Mr.Been’s secretary : I’m sorry Mr.Been going another.

Miss.Emma’s secretary : 
Please, leave a massage to Mr.Been and I will fax my order to Mr.Been.

Mr.Been’s secretary : OK,I will tell with Mr.Been and
please, leave your telephone number.

Miss.Emma’s secretary : 
OK, 083-222-0066

Mr.Been’s secretary : 083-222-0666

Miss.Emma’s secretary : 
No, 083-222-0066

Mr.Been’s secretary : 083-222-0066

Miss.Emma’s secretary : 
Yes, thank you.

                                When
Mr. Been coming

Mr.Been’s secretary : Mr.Been, you have a fax from
Daranee Cosmatic.

Mr.Been : Thank you. Umm…. I don’t understand a fax. Do
you have telephone number Daranee       Cosmetic?

Mr.Been’s secretary : Yes, I have.

                                Mr.Been
call to Daranee Cosmatic

Mr.Been : Hello! This is Daranee Cosmatic company?

Miss.Emma’s secretary : 
Yes.

Mr.Been : I’m Been from Beauty company. I would like to
talk with Miss Emma.

Miss.Emma’s secretary :  
OK! Please, wait.

Miss Emma : Hello, I’m Emma

Mr.Been : Hello, I’m Been from Beauty company. I don’t
understand a fax. Please, explain your order.

Miss Emma : OK, I want to order……………………………………. Can I see
you on tomorrow?

Mr.Been : OK, I will go on tomorrow to talk about your
order.

                                At
Beauty company

Miss Emma : Excuse me! I’m Emma. I want to meet Mr.Been

Mr.Been’s secretary : OK, just a moment please.
……..Mr.Been, Miss Emma is coming. ……Yes sir.               Sorry
to keep you waiting. Follow me please.

Miss Emma : I would like to import your product to sell
in my barnd. I want to see your catalog price list        and tread discount.

Mr.Been : OK.

Miss Emma : I want order your product 1000 piece.

Me.Been : OK. I will sent around 2 week. ……………….. Mrs.
Bella your pepare the product for sent to        Daranee
Cosmatic company.

Mr.Been’s secretary : OK.